TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Check the cables.
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Restart the computer
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Either A or B
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None of the above
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Detailed explanation-1: -Always check the cables: If you’re having trouble with a specific piece of computer hardware, such as your monitor or keyboard, an easy first step is to check all related cables to make sure they’re properly connected. Restart the computer: When all else fails, restarting the computer is a good thing to try.
Detailed explanation-2: -The first step in the troubleshooting process is to identify the problem. During this step, gather as much information as possible from the customer and from the computer.
Detailed explanation-3: -Removing, repairing and replacing faulty RAM, hard disk or video/graphic card. Cleaning dusts from RAM and Video carts slot/ports and from cooling fan. Tightening cable and jumpers on motherboard and/or components. Software related hardware problems such as device driver update or installation.
Detailed explanation-4: -Identify the problem. Establish a theory of probable cause. Test the theory to determine the cause. Establish a plan of action to resolve the problem and implement the solution.