TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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identify the problem
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asking the user to describe the problem
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test your theory
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create a plan of action
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Detailed explanation-1: -Test the theory to determine the cause. Establish a plan of action to resolve the problem and implement the solution. Verify full system functionality, and, if applicable, implement preventive measures. Document findings, actions and outcomes.
Detailed explanation-2: -Step 4. Establish a plan of action to resolve the problem and implement the solution.
Detailed explanation-3: -Identify The Problem In the first step of the troubleshooting process you identify the problem.
Detailed explanation-4: -The steps are: identify the problem, establish a theory of probable cause, test the theory, establish a plan (including any effects of the plan), implement the plan, verify full system functionality, and-as a final step-document everything.