FUNDAMENTALS OF COMPUTER

TROUBLESHOOTING COMPUTER ISSUES

COMPUTER TROUBLESHOOTING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
What are probable causes for this situation:The computer does not recognize a optical disc. (Select all that apply)
A
The disc is inserted upside down
B
There is more than one disc inserted in the drive
C
a disc is damaged
D
A disc is in the wrong format
E
The optical drive is faulty
Explanation: 

Detailed explanation-1: -A dirty or scratched disc surface is the most common reason for a CD/DVD issue when inserted into a computer. Check the disc for damage and confirm that the disc is compatible with your computer. Clean the disc and check for damage: Clean any dust or smudges from the disc with filtered water and a lint free cloth.

Detailed explanation-2: -The most common problem is down to faulty drivers. Now, faulty drivers can cause a whole host of issues. For example, you may find that discs are not being read correctly, the read speed of the disc drive may be a little slow, or you may be missing features such as the ability to write onto discs.

Detailed explanation-3: -If you’ve recently worked inside the system, the most likely cause of a complete drive failure is that you left the power or data cable disconnected or that you damaged the data cable.

There is 1 question to complete.