FUNDAMENTALS OF COMPUTER

TROUBLESHOOTING COMPUTER ISSUES

COMPUTER TROUBLESHOOTING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
What are probable causes for this situation:The computer will not eject the optical disc. (Select all that apply)
A
The disc is inserted upside down
B
There is more than one disc inserted in the drive
C
The optical drive is jammed
D
The optical drive has been locked by software
E
The optical drive is faulty
Explanation: 

Detailed explanation-1: -If you suspect that a CD may be stuck in the drive, the tray needs to be ejected manually. Look for the small manual eject hole (not the headphone jack) on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.

Detailed explanation-2: -The most common problem is down to faulty drivers. Now, faulty drivers can cause a whole host of issues. For example, you may find that discs are not being read correctly, the read speed of the disc drive may be a little slow, or you may be missing features such as the ability to write onto discs.

Detailed explanation-3: -If you’ve recently worked inside the system, the most likely cause of a complete drive failure is that you left the power or data cable disconnected or that you damaged the data cable.

Detailed explanation-4: -The Eject key is usually located near the volume controls and is marked by a triangle pointing up with a line underneath. In Windows, search for and open File Explorer. In the Computer window, select the icon for the disc drive that is stuck, right-click the icon, and then click Eject. The disc tray should open.

There is 1 question to complete.