TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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asking the user questions
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implementing a solution
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documenting findings
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reproducing the problem
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Detailed explanation-1: -Which of the following is often the hardest part of troubleshooting? The troubleshooting methodology starts by identifying the problem. The first step and identifying the problem is to gather information.
Detailed explanation-2: -Contrary to what many people think, the hardest step in problem solving is not coming up with a solution, or even sustaining the gains that are made. It is identifying the problem in the first place.
Detailed explanation-3: -Identify The Problem In the first step of the troubleshooting process you identify the problem.
Detailed explanation-4: -Answer: The process of troubleshooting does not include copying an error.
Detailed explanation-5: -Identify the Problem (4.2. The first step in the troubleshooting process is to identify the problem. During this step, gather as much information as possible from the customer and from the computer.