TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Your friend’s mobile phone frequently freezes or stops responding while in use. What do you advise them to do to troubleshoot the problem?
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Perform a factory reset on the device
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Return the device to the manufacturer for repair
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Power cycle the device
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Read the documentation for troubleshooting tips
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Explanation:
Detailed explanation-1: -If your phone keeps freezing or becoming unresponsive, turn it off and let it sit for a couple of minutes. If the issue isn’t resolved after restarting the device, plug it in, connect to Wi-Fi, and check for updates.
Detailed explanation-2: -There are several reasons why an iPhone, Android, or another smartphone might freeze. The culprit may be a slow processor, insufficient memory, or a lack of storage space. There may be a glitch or a problem with the software or a particular app.
There is 1 question to complete.