TROUBLESHOOTING COMPUTER ISSUES
IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Direct questioning has different methods, one is mainly used to get a yes or no from the user and narrow the scope of the issue:(KLO 2.2, unit 28)
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open question
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close questions
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probing questions
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simultaneous questioning
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Explanation:
There is 1 question to complete.