TROUBLESHOOTING COMPUTER ISSUES
IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Do not record the steps you take to identify the fault. Carry out as many tests as you can until the problem is resolved
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True
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False
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Either A or B
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None of the above
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Explanation:
Detailed explanation-1: -Troubleshooting is the process of identifying, planning and resolving a problem, error or fault within a software or computer system.
Detailed explanation-2: -Identify the problem. Establish a theory of probable cause. Test the theory to determine the cause. Establish a plan of action to resolve the problem and implement the solution.
There is 1 question to complete.