FUNDAMENTALS OF COMPUTER

TROUBLESHOOTING COMPUTER ISSUES

IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
First step to take through the process of resolving a computer problem is (KLO 2.2, unit 28)
A
Escalate the issue
B
Scale the issue
C
Identify the problem through direct closed and open questions
D
Maintain client communication
Explanation: 
There is 1 question to complete.