TROUBLESHOOTING COMPUTER ISSUES
IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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End user
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Power On Self-Test (POST)
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Customer
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Customer relationship management (CRM)
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Detailed explanation-1: -Your computer completes a Power On Self Test, or POST, every time you turn on your computer. POST performs basic diagnostics on your computer’s memory and hard drives, checks for the presence of a keyboard and mouse, and tests the clock and other system settings.
Detailed explanation-2: -Windows includes a Memory (RAM) Diagnostic Tool that performs a scan of your computer’s physical memory and helps identify possible errors. Using this tool requires a reboot.
Detailed explanation-3: -The computer’s firmware–BIOS, Unified Extensible Firmware Interface (UEFI) or another system–carries out this operation by running a diagnostic testing sequence to determine if the computer’s essential hardware is working properly.
Detailed explanation-4: -When power is turned on, POST is the diagnostic testing sequence that a computer’s basic input/output system (BIOS) runs to determine if the computer keyboard, random access memory (RAM i.e. DIMM’s), disk drives and other hardware are working correctly.
Detailed explanation-5: -In Windows 10, go to Start, then select Settings > Privacy > Diagnostics & feedback. In Windows 11, go to Start, then select Settings > Privacy & security > Diagnostics & feedback.