FUNDAMENTALS OF COMPUTER

TROUBLESHOOTING COMPUTER ISSUES

IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Recording remedies in a solution database is important because (KLO 2.2, unit 28)
A
Helpful for development, maintenance, and knowledge transfer to another IT
B
It helps IT help desk support track all aspects of each application
C
Easy to search and helps maintenance team not to miss deadlines which may lead to dropping tasks from to-do lists.
D
All the above
Explanation: 
There is 1 question to complete.