TROUBLESHOOTING COMPUTER ISSUES
IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Open Printer Troubleshooting and have it diagnose the problem.
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Stop and restart the print spooler.
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Delete and reinstall the printer.
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Delete and reinstall Windows
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Detailed explanation-1: -You open the print queue and see 50 jobs lined up. The printer is connected properly and online. What should you do? Delete and reinstall the printer.
Detailed explanation-2: -Start by checking your hardware If you’re using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. For wireless printers, check the wireless connection. Make sure the printer’s wireless option is turned on and available.
Detailed explanation-3: -If print jobs do not appear at the printer and the queue is clear, what could you try first to solve the problem? Cycle the power on the printer. Where on disk is the print file spooled in Windows? You need to restart the Print Spooler service on a Windows 7 machine.
Detailed explanation-4: -When you print documents on your laser printer, you see residue from previous images on the output. What two things are the most likely causes of this problem? (Choose two.) Seeing images from previous print jobs is a phenomenon called ghosting. It’s most likely due to a bad erasure lamp or a broken cleaning blade.