TROUBLESHOOTING COMPUTER ISSUES
IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
A faulty transfer corona wire
|
|
|
An overheating printer
|
|
|
A bad erasure lamp
|
|
|
A broken cleaning blade
|
Detailed explanation-1: -What is the most likely cause of the problem? The EP drum-cleaning blade is broken. The printer is low on toner. The transfer corona wire is not working properly.
Detailed explanation-2: -When you print documents on your laser printer, you see residue from previous images on the output. What two things are the most likely causes of this problem? (Choose two.) Seeing images from previous print jobs is a phenomenon called ghosting. It’s most likely due to a bad erasure lamp or a broken cleaning blade.
Detailed explanation-3: -Two helpful things to try are toggling the video output function key(usually Fn+F8) and pluggin an external monitor into the laptop. Removing the display is possible but not recommended. C. Discolored areas on the board are often cause by overheating.
Detailed explanation-4: -What should you try if all of the computers on the network are having the same problem? If all the computers are having the same problem you should troubleshoot the router or switch first.