FUNDAMENTALS OF COMPUTER

Detailed explanation-1: -Open-ended questions are questions that cannot be answered with a simple ‘yes’ or ‘no’, and instead require the respondent to elaborate on their points. Open-ended questions help you see things from a customer’s perspective as you get feedback in their own words instead of stock answers.

Detailed explanation-2: -Open-Ended and Closed-Ended Questions Open-ended questions allow customers to explain the details of the problem in their own words.

Detailed explanation-3: -Multiple choice questions are fundamental survey questions which provides respondents with multiple answer options. Primarily, multiple choice questions can have single select or multi select answer options.