TROUBLESHOOTING COMPUTER ISSUES
IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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A faulty ink cartridge
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A corrupt print driver
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A faulty fuser
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Too much humidity in the air
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Detailed explanation-1: -You have an inkjet printer. Recently, papers are being printed with excessive amounts of ink, and the ink is smearing. What is the most likely cause of the problem? If an ink cartridge is faulty or develops a hole, it can release excessive amounts of ink, which will lead to smearing.
Detailed explanation-2: -Your laser printer keeps printing vertical black lines on its output pages. What is the most likely cause of the problem? The EP drum-cleaning blade is broken.
Detailed explanation-3: -When you print documents on your laser printer, you see residue from previous images on the output. What two things are the most likely causes of this problem? (Choose two.) Seeing images from previous print jobs is a phenomenon called ghosting. It’s most likely due to a bad erasure lamp or a broken cleaning blade.
Detailed explanation-4: -What should you try if all of the computers on the network are having the same problem? If all the computers are having the same problem you should troubleshoot the router or switch first.
Detailed explanation-5: -Use a loopback plug to test the network card’s ability to send and receive signals. Pinging the local host (ping 127.0. 0.1) tests the TCP/IP protocol stack, but does not actually send signals out the network card.