FUNDAMENTALS OF COMPUTER

TROUBLESHOOTING COMPUTER ISSUES

IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Your laser printer keeps printing vertical black lines on its output pages. What is the most likely cause of the problem?
A
There is a groove or scratch in the EP drum.
B
The EP drum-cleaning blade is broken.
C
The printer is low on toner.
D
The transfer corona wire is not working properly.
Explanation: 

Detailed explanation-1: -Your laser printer keeps printing vertical black lines on its output pages. What is the most likely cause of the problem? The EP drum-cleaning blade is broken. The printer is low on toner.

Detailed explanation-2: -Two helpful things to try are toggling the video output function key(usually Fn+F8) and pluggin an external monitor into the laptop. Removing the display is possible but not recommended. C. Discolored areas on the board are often cause by overheating.

Detailed explanation-3: -What are two computer problems easily diagnosed just by listening to your computer? You can hear sound card problems and video card problems. You can hear memory problems and computer monitor problems.

Detailed explanation-4: -Use a loopback plug to test the network card’s ability to send and receive signals. Pinging the local host (ping 127.0. 0.1) tests the TCP/IP protocol stack, but does not actually send signals out the network card.

Detailed explanation-5: -What should you try if all of the computers on the network are having the same problem? If all the computers are having the same problem you should troubleshoot the router or switch first.

There is 1 question to complete.