FUNDAMENTALS OF COMPUTER

TROUBLESHOOTING COMPUTER ISSUES

COMPUTER TROUBLESHOOTING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
A user calls stating that her computer wont turn on. What is the first thing you should have her check. (obvious)
A
make sure the power cord is plugged in
B
check the powersupply inside the computer
C
make sure the power strip is turned on
D
Change the monitor.
Explanation: 

Detailed explanation-1: -Step 1: Check Your Cables Make sure any surge protector or power strip is correctly plugged into the outlet, and that the power switch is on. Plug in other devices to the power strip and confirm they are operating properly. Double-check that your PC’s power supply on/off switch is on.

Detailed explanation-2: -The first thing a computer has to do when it is turned on is to start up a special program called an operating system. The operating system’s job is to help other computer programs work by handling the messy details of controlling the computer’s hardware.

Detailed explanation-3: -If you try to turn on your computer and absolutely nothing happens, there are generally only two possibilities. Either the computer’s internal power supply has failed, in which case it probably needs to be replaced, or there’s no electricity entering your PC.

There is 1 question to complete.