FUNDAMENTALS OF COMPUTER

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TROUBLESHOOTING COMPUTER ISSUES

COMPUTER TROUBLESHOOTING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
A user reports that her system is running slow when saving files. You determine that you will need to upgrade her hard disk. You identify the components that are required and schedule the repair for later that afternoon.Which of the following steps have you forgotten in your troubleshooting process?
A
Implement the solution.
B
Create an action plan.
C
Perform a backup.
D
Verify system functionality.
Explanation: 

Detailed explanation-1: -Which of the following is the BEST way to determine whether the power supply is causing the reboots? Use a multimeter to test the power supply.

Detailed explanation-2: -Instead, a laser printer should only be plugged into the surge protection outlets or directly into a wall outlet. Inkjet printers, external hard drives, and secondary LED monitors should be plugged into battery backup outlets.

Detailed explanation-3: -List of critical times when memory problems manifest themselves: First boot-up of a new computer. Memory is not properly seated, missing, or the motherboard is defective. After a memory upgrade.

Detailed explanation-4: -How would you track down the source of a paper jam? Check the error message reported by the printer (this may be shown on the printer’s console). It may indicate the location of the stuck pages. Otherwise, visually inspect the various feed and output mechanisms.

There is 1 question to complete.
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