FUNDAMENTALS OF COMPUTER

TROUBLESHOOTING COMPUTER ISSUES

COMPUTER TROUBLESHOOTING

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

When determining a problem with a computer that won’t turn on, which of the following is one of the most important questions to ask?

A	Have you recently installed any new hardware or software
B	What did you have for lunch today
C	Does your printer work
D	What version of windows are you using

Explanation:

Detailed explanation-1: -Step 1: Check Your Cables Make sure any surge protector or power strip is correctly plugged into the outlet, and that the power switch is on. Plug in other devices to the power strip and confirm they are operating properly. Double-check that your PC’s power supply on/off switch is on.

Detailed explanation-2: -Where does the problem occur? Determining where the problem originates is not always easy, but it is one of the most important steps in resolving a problem.

Detailed explanation-3: -Solution 1: If your computer does not start, begin by checking the power cord to confirm that it is plugged securely into the back of the computer case and the power outlet.

There is 1 question to complete.