TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Find out what has changed
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Identify the problem
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Backup the system
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Establish a Theory
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Detailed explanation-1: -Maintenance troubleshooting usually follows a systematic, four-step approach; identify the problem, plan a response, test the solution, and resolve the problem. Steps one to three are often repeated multiple times before a resolution is reached.
Detailed explanation-2: -The CompTIA troubleshooting methodology: Identify the problem. Establish a theory of probable cause. Test the theory to determine the cause. Establish a plan of action to resolve the problem and implement the solution.
Detailed explanation-3: -Troubleshooting is a systematic approach to solving a problem. The goal of troubleshooting is to determine why something does not work as expected and how to resolve the problem. Certain common techniques can help with the task of troubleshooting.