FUNDAMENTALS OF COMPUTER

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TROUBLESHOOTING COMPUTER ISSUES

COMPUTER TROUBLESHOOTING

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
What is a possible solution when the computer does not recognize a storage device and you know that the jumpers are set incorrectly.
A
Secure the power cable
B
Secure the data cable
C
Reset the jumpers
D
Replace the storage device
E
Reset the storage device settings in BIOS
Explanation: 

Detailed explanation-1: -Press and hold (or right-click) the USB external hard drive with the issue, and select Uninstall. After the hard drive is uninstalled, unplug the USB cable. Wait for 1 minute and then reconnect the USB cable. The driver should automatically load.

Detailed explanation-2: -This problem has several possible causes: partition issues on the external drive, using the wrong file system, dead USB ports, or driver issues in Windows. In a worst-case scenario, the drive itself may be dead.

Detailed explanation-3: -Step 1: Open Control Panel and find Troubleshooter (or Troubleshooting) according to different Windows OS version. Step 2: Click Configure a device under “Hardware and Sound” option, and then click Advanced on the window that pops up in order to apply repairs automatically.

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