TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Ensure the disc is inserted correctly
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Ensure that there is only one disc inserted in the drive
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Replace the disc
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Use the correct type of disc
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Replace the optical drive
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Detailed explanation-1: -Uninstalling the driver and restarting the computer reinstall the driver which resolves most issues that are related to the device driver. To uninstall and reinstall the driver, follow the instructions below: Press the Windows key + R to open the Run dialog box.
Detailed explanation-2: -Step 2: Choose an SSD or HDD to Replace the Optical Drive This might be a HDD or a faster SSD. Obviously, the capacity of the drive will depend upon your requirements. However, we would recommend installing as large a drive as possible. A high-capacity drive has superior backup possibilities.
Detailed explanation-3: -Press and hold (or right-click) the USB external hard drive with the issue, and select Uninstall. After the hard drive is uninstalled, unplug the USB cable. Wait for 1 minute and then reconnect the USB cable. The driver should automatically load.
Detailed explanation-4: -A dirty or scratched disc surface is the most common reason for a CD/DVD issue when inserted into a computer. Check the disc for damage and confirm that the disc is compatible with your computer. Clean the disc and check for damage: Clean any dust or smudges from the disc with filtered water and a lint free cloth.
Detailed explanation-5: -Press the Windows logo key + R to open the Run dialog box. Type control in the Run dialog box, then press Enter. In the Search box in Control Panel, type troubleshooter, and then click Troubleshooting. Under the Hardware and Sound item, click Configure a device.