TROUBLESHOOTING COMPUTER ISSUES
COMPUTER TROUBLESHOOTING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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When working in customer service you should always
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Greet your customer and ask How may I help you
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Ignore the customer and hope someone else helps them
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Wait until the customer approaches
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Greet your customers
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Explanation:
Detailed explanation-1: -The best way to greet customers is with a smile and by making eye contact. You should also use the customer’s name if you know it, and be prepared to help the customer find what they are looking for. If you can make the customer feel welcome and appreciated, they are more likely to return in the future.
Detailed explanation-2: -Show Customers That You Recognize Them You can do so by greeting them by name and asking them questions about products or services they’ve previously used from the company. Show them that you care enough to remember their name and that you value their business.
There is 1 question to complete.