FUNDAMENTALS OF COMPUTER

TROUBLESHOOTING COMPUTER ISSUES

IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
A user calls in to report that a monitor has an unusual rainbow-like area covering about one-third of the total screen. How do you fix the problem?
A
Degauss the monitor
B
Replace the monitor
C
Replace the video card
D
Change the refresh rate to 72 hertz (Hz)
Explanation: 

Detailed explanation-1: -A client calls complaining that his new LCD monitor is flickering. What is most likely the problem? The CCFL backlight is failing.

Detailed explanation-2: -A user notifies you that the monitor on her notebook computer is not displaying anything. What should you do FIRST? Use the Fn key to toggle to the internal video display. You need to ensure that data on your mobile device, including pictures, music, and contacts, is uploaded to your desktop computer.

Detailed explanation-3: -Mouse. A mouse is a small handheld device pushed over a horizontal surface. A mouse moves the graphical pointer by being slid across a smooth surface.

Detailed explanation-4: -The first step in most troubleshooting methods is gathering information on the issue, such as an undesired behavior or a lack of expected functionality. Once the issue and how to reproduce it are understood, the next step is to eliminate unnecessary components to determine if the issue persists.

There is 1 question to complete.