TROUBLESHOOTING COMPUTER ISSUES
IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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A user with an external Universal Serial Bus (USB) disk drive reports that the disk will not power up when plugged into the computer. What should you check first?
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Check to see if the drive works on another computer
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Check the USB cable for breaks or cuts
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Check the drive for physical damage
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Check the disk for viruses
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Explanation:
Detailed explanation-1: -Try Another Cable, Port, or PC If the drive still isn’t working, unplug it and try a different USB port. It could just be finicky with your specific drive. If it’s plugged into a USB 3.0 port, try a USB 2.0 port. If it’s plugged into a USB hub, try plugging it directly into the PC instead.
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