FUNDAMENTALS OF COMPUTER

TROUBLESHOOTING COMPUTER ISSUES

IDENTIFYING HARDWARE SOFTWARE NETWORK PROBLEMS

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Users are having trouble connecting to Internet hosts. Alice suspects that there is a problem with the Domain Name System (DNS) server, and she wants to verify this. Which of the following steps can she take to determine whether the DNS server is resolving Internet hostnames?
A
Issue the ipconfig command from a local workstation
B
Try to connect to a host using the IP address instead of the hostname
C
Ping the DNS server to see if it is functioning
D
Use the tracert command to test the functionality of the DNS server
Explanation: 

Detailed explanation-1: -Use Ping to check on connections to different devices, starting with a Ping to a device on the network and then Ping to a remote location. The results of these tests will help you identify the root cause of the connectivity problem.

Detailed explanation-2: -Ping. The most commonly used network tool when network troubleshooting is the ping utility. This utility is used to provide a basic connectivity test between the requesting host and a destination host.

Detailed explanation-3: -The first step in troubleshooting a network is to identify the problem. As a part of this step, you should do the following: Gather information about the current state of the network using the network troubleshooting tools that you have available to you.

There is 1 question to complete.