ENTREPRENEURIAL MARKETING
PROMOTION STRATEGIES
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Businesses also use ____ to interact with customers and get feedback on the company, its products and services.
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advertising
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press releases
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social media
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promotion
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Explanation:
Detailed explanation-1: -Social media feedback occurs when customers post comments on Twitter, FaceBook, Instagram, Yelp, and a variety of other social media, blogs and review sites. This feedback is either visible to everyone (public) or may be limited to the followers of the customer.
Detailed explanation-2: -Customer service is the interaction between the buyer of a product and the company that sells it. Good customer service is critical to business success, ensuring brand loyalty one customer at a time.
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