ENTREPRENEURIAL OPERATIONS
INVENTORY MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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What is the standard of service attitude of pharmacy employees towards patients?
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Empathy
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Tolerance
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Optimistic
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Solutive
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Explanation:
Detailed explanation-1: -Empathy, i.e., the ability to understand the personal experience of the patient without bonding with them, constitutes an important communication skill for a health professional, one that includes three dimensions: the emotional, cognitive, and behavioral.
Detailed explanation-2: -A pharmacist has a duty to tell the truth and to act with conviction of conscience. A pharmacist avoids discriminatory practices, behavior or work conditions that impair professional judgment, and actions that compromise dedication to the best interests of these patients. A pharmacist maintains professional competence.
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