ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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____ defined quality as fitness for use in terms of design, conformance, availability, safety and field use
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Philip B. Crosby
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Armand Feigenbaum
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Joseph Juran
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Kaoru Ishikawa
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Explanation:
Detailed explanation-1: -The underlying concept is that managing for quality consists of three universal processes: Quality Planning (Quality by Design) Quality Control (Process Control & Regulatory) Quality Improvement (Lean Six Sigma)
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