ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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____ is the process of comparing one’s own products, services, or processes against those of industry leaders for the purpose of improvement
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Kaizen
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External Customer
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Special-Purpose Team
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Benchmarking
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Explanation:
Detailed explanation-1: -Benchmarking is defined as the process of measuring products, services, and processes against those of organizations known to be leaders in one or more aspects of their operations.
Detailed explanation-2: -Process benchmarking shows an organization how it rates in operational performance compared to peers and industry leaders, and highlights the areas that have the greatest potential for near-term and long-term process improvement.
Detailed explanation-3: -Benchmarking is the practice of comparing business processes and performance metrics to industry bests and best practices from other companies.
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