ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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____ is the starting point for total quality management.
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performance management
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customer focus
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supply chain management
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quality assurance
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Explanation:
Detailed explanation-1: -The first of the Total Quality Management principles puts the focus back on the people buying your product or service. Your customers determine the quality of your product.
Detailed explanation-2: -Planning: The first stage of TQM requires employees to identify any challenges or problems the company is having with operations. In this stage, employees may need to collect data to present these problems or challenges, such as poor reviews that reflect unhappy customers.
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