ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Have a target
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Commitment to employee training
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Fairness in dividing authority and responsibility
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Adapt to change
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Detailed explanation-1: -Describes characteristics of leaders in quality management: they have an agenda and an unparalleled concern with outcomes; a mastery of communication; they are predictable and make their positions known; they necessarily have a positive self‐regard, and a commitment to bring out the best in others.
Detailed explanation-2: -The basic goal of Total Quality Management (TQM) is to involve all levels and functions of an organization in continually meeting and exceeding the customer’s expectations of their daily operations, products or services.
Detailed explanation-3: -TQM leaders set. directions and create a customer focus, clear, visible values and sets high expectations. The TQM leader ensures. formulation of strategies, policies and techniques for achieving excellent performance, stimulating excellence, building. knowledge and capabilities among employees.