ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Factors that affect the quality of service include ____
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Responsiveness
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Competence
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Understanding the customer
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All are correct
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Explanation:
Detailed explanation-1: -The five service quality dimensions are tangibility, reliability, responsiveness, assurance, and empathy.
There is 1 question to complete.