ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Reliability
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Aesthetics
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Durability
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Technology (machines)
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Detailed explanation-1: -The eight principles of TQM are customer focus, employee involvement, integrated system, process-centric approach, systematic flow, continual efforts, fact-based decision-making, and relationship management. An organization must understand them to achieve excellence in manufacturing processes.
Detailed explanation-2: -Joseph Jablosnski, the author of Implementing TQM, offers a five-step guideline for implementing total quality management: preparation, planning, assessment, implementation, and diversification.
Detailed explanation-3: -Total Quality Management is an organizational process through which the quality of goods and services are improved on all levels-customer service, product safety, user experience, reliability, integrity on supplier selection-in order to gain an economical operation.