ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
Happy customers are loyal customers. Not only is it important for you to provide stellar service, but awesome products as well.
|
Customer satisfaction
|
|
Customer loyalty
|
|
Better value
|
|
Happier environment
|
Explanation:
Detailed explanation-1: -Happy customers staying loyal is the core of any good business. A brand without customers has no money and no future. Seeing as the profitability of your business lies in your loyal customers’ hands, it’s important to keep customers happy. A happy customer stays loyal to your brand and chooses you over other companies.
Detailed explanation-2: -Satisfied clients are those who are appreciative of your services but can jump the wall if they find a better offer. A loyal client would stay with you and help you meet his expectation.
There is 1 question to complete.