ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
Identify one reason why workers may not like TQM.
|
|
It may require less training.
|
|
|
It may not be part of their appraisal process.
|
|
|
Increased purpose and responsibility.
|
|
|
Increased sense of belonging.
|
Explanation:
Detailed explanation-1: -TQM requires us to understand, control, and improve processes for the benefit of the customer. Performance appraisal aims at controlling an individual’s behavior to the satisfaction of his or her manager. The two approaches represent a fundamental choice for leaders: one or the other; not both.
Detailed explanation-2: -Results showed that, TQM with its all variables has an impact on employees’ performance WFH. Results also showed that, both continues improvement and customer satisfaction had a higher impact on job satisfaction than on productivity with higher correlation level.
There is 1 question to complete.