ENTREPRENEURSHIP

ENTREPRENEURIAL OPERATIONS

QUALITY CONTROL

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Quality management experts who introduce three quality processes namely quality planning, quality control and quality improvement are ____
A
fig tree
B
Frederick Taylor
C
Juran
D
Garvin
Explanation: 

Detailed explanation-1: -Dr. Juran has a well-deserved reputation as the founder of a range of quality management techniques. His quality management approach is based on three key principles: the Pareto principle; quality management principles; and the Juran Trilogy – quality planning, quality control, and quality improvement.

Detailed explanation-2: -PMI PMBOK breaks the practice of quality management into three processes: Quality Planning (QP), Quality Assurance (QA) and Quality Control (QC). Overarching these three processes is the concept of continuous improvement by planning, doing, checking, and acting to improvements project quality.

Detailed explanation-3: -According to Juran, quality means that a product meets customer needs leading to customer satisfaction. His approach to quality first took off in Japan and then became popular in the West in the 1980s.

Detailed explanation-4: -Deming, Juran, and Crosby each contributed significantly to the development of quality management principles and practices. Although their approaches have some differences, they share a common goal of promoting continuous improvement and fostering a quality culture within organizations.

There is 1 question to complete.