ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Product/service quality, cost, delivery, work safety and quality environment
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All parts of the company are qualified
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Quality experts and all members of the organization, from top management, middle managers, supervisors to qualified operators
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All are correct
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Detailed explanation-1: -What Is Total Quality Management (TQM)? Total quality management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training.
Detailed explanation-2: -Total: Total means including all. Quality: Quality refers to excellence. Management: Management is the art of maintaining and completing the task. In simple words, total quality management or TQM is defined as a management approach to deliver long term product success and success satisfaction.
Detailed explanation-3: -Commitment and Understanding from Employees. Quality Improvement Culture. Continuous Improvement in Process. Focus on Customer Requirements. Effective Control. 22-Jun-2012