ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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TQM-ISO (Int’l Organization for Standard) are both focuses on?
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Customer
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Employee
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Supplier
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All of the above
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Explanation:
Detailed explanation-1: -The focus is to improve the quality of an organization’s outputs, including goods and services.
Detailed explanation-2: -ISO is international organisation for standardization. This is the standard which publishes ISO standard. Its head quarter is based in Geneva. TQM is total quality management. This is a methodology which says quality in every department leading to customer satisfaction.
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