ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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W. Edwards Deming emphasized the importance of improving quality through his five-chain reaction, that is said when quality improved when costs decrease because of less rework, productivity improves, market-share increase with better quality and lower prices, the company increases profitability, and the number of jobs increases.
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True
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False
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Either A or B
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None of the above
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Explanation:
Detailed explanation-1: -Often organizations focus on improving and delivering quality in one, key are of their business. However, according to Dr. W. Edwards Deming, quality should be built in at every level of the business-from suppliers and production facilities to customer service and frontline staff-in order to achieve success.
Detailed explanation-2: -Deming explained. The chain reaction lets you reward workers as the company prospers, instead of seeking to prosper on the backs of workers. Flipping the means and the ends does not work. Reducing costs as the result of process improvement is effective management.
There is 1 question to complete.