ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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When customers are paying to be served, they expect to be able to relax and enjoy themselves without worrying about security.
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Happier environment
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Better value
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Increased security
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Customer satisfaction
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Explanation:
Detailed explanation-1: -Having a proper security system in place can help you protect your guests from unwarranted theft and crime. It can also help you to protect your staff, physical resources, and assets from damage. Hence, it is extremely important for you to equip your property with the latest safety and security standards.
Detailed explanation-2: -Guest satisfaction in hotels is an important metric hoteliers can use to help maximize revenue and create repeat guests. Properties with high guest satisfaction scores can easily attract loyal customers, generate positive online reviews and plentiful word-of-mouth advertising that help drive revenue to the property.
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