ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following is a method best used for total quality management?
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measuring the productivity of a workforce
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tracking the productivity of a country as a whole
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analyzing a competitor’s products to identify desirable improvements
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reducing the amount of time allowed to complete tasks
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Explanation:
Detailed explanation-1: -What is Total Quality Management? Total Quality Management (TQM) is a management approach that seeks to provide long-term success by providing unparalleled customer satisfaction through the constant delivery of quality IT services.
Detailed explanation-2: -The two dimensions of a total quality management (TQM) program are as follows:-Performance Quality: It measures that a product or service meets the desired quality or not.-Conformance Quality: It measures that all the processes are carried out in a way as planned.
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