ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following is NOT a dimension of quality?
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Durability
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Aesthetics
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Performance
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Affordability
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Explanation:
Detailed explanation-1: -The correct answer is D) value.
Detailed explanation-2: -Expert Answer The answer is Responsive . Responsive is not a dimension of quality product. Dimension of product quality The dimension of quality product concept was defined by David A. Garvin, formerly C.
Detailed explanation-3: -These eight dimensions are performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality.
Detailed explanation-4: -Garvin proposes eight critical dimensions or categories of quality that can serve as a framework for strategic analysis: Performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality.
There is 1 question to complete.