ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following is not in 5 Pillars of TQM?
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Performances
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Process
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Leadership
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Product
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Explanation:
Detailed explanation-1: -Seven basic elements capture the essence of the TQM philosophy: customer focus, continuous improvement, employee empowerment, quality tools, product design, process management, and supplier quality.
Detailed explanation-2: -Answer and Explanation: The correct answer is d) Queuing model. This is not a tool that is used in total quality management.
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