ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following would be the most accurate measure for an independent restaurant to assess the quality of its service?
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Volume of meals sent back to the kitchen
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The number of times the restaurant is fully booked
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Number of new customers visiting the restaurant
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Number of reviews left on tripadvisor.co.uk
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Explanation:
Detailed explanation-1: -There are five elements of services quality consist of reliability, assurance, empathy, responsiveness, and tangible assets. Reliability refers to the dependably and accurately of delivering services to customers. In restaurant practices, the service must deliver accurate information that offers and order by customers.
Detailed explanation-2: -The Profit and Loss Statement: What It Is A restaurant profit and loss statement (also known as a restaurant’s income statement, statement of earnings, or statement of operations) is a management tool used to review the total revenue and expenses of a business in a given period of time.
There is 1 question to complete.