ENTREPRENEURIAL OPERATIONS
QUALITY CONTROL
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Rivals
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Suppliers
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Customers
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None of the above
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Detailed explanation-1: -Customers always come back when a product is good, even if the price is high. A quality product creates unshakeable customer loyalty that generates increased leads. When customers find a product they trust, they return, make repeat purchases, and recommend the product or service to others.
Detailed explanation-2: -Customer satisfaction is important because it illustrates whether your customer base likes what you’re doing. Research shows that high satisfaction leads to greater customer retention, higher lifetime value, and a stronger brand reputation. Low customer satisfaction scores are important, too.
Detailed explanation-3: -Ask for feedback and take action. Offer multiple forms of communication for customer support. Design a custom contact form. Respond in a timely manner. Provide 24/7 customer support. Create customer rewards. Give transparent information. 10-Mar-2023