ENTREPRENEURSHIP

ENTREPRENEURIAL OPERATIONS

SUPPLY CHAIN MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Ensuring customer satisfaction with a product or service is which functional area of supply chain?
A
Customer Service
B
Manufacturing
C
Inventory
D
Warehousing
Explanation: 

Detailed explanation-1: -Customer service is one of the most critical components of the logistics and supply chain management. It is through customer service that customers get a feel of the product and the business that is selling it.

Detailed explanation-2: -Integration, operations, purchasing and distribution are the four elements of the supply chain that work together to establish a path to competition that is both cost-effective and competitive.

Detailed explanation-3: -What is the Role of the Customer in Supply Chain Management? From the beginning of an order until order delivery, customers are involved in the process. The customer not only pays for the product or service, but they also decide whether or not to do business with your company again based on their experience.

There is 1 question to complete.