ENTREPRENEURIAL OPERATIONS
SUPPLY CHAIN MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Identifying and meeting customers’ needs, wants, and expectations before, during, and after they buy products is handled by which department?
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Customer service
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Manufacturing
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Warehousing
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Transportation
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Explanation:
Detailed explanation-1: -Whereas social needs refer to how a customer wants to be perceived by others when using a product, emotional needs refer to how a customer wants to feel.
Detailed explanation-2: -Deliver quality customer support. Map your customer journey. Measure customer satisfaction regularly. Be consistent in customer communication. Develop a customer centric culture. Enhance the USP of your product. More items •11-Feb-2022
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