ENTREPRENEURIAL OPERATIONS
SUPPLY CHAIN MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Services that increase ways to deliver customer service and retention are known as:
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Block Chain
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Value-Added
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Relationship
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Sidestream
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Explanation:
Detailed explanation-1: -Customer retention definition: a company’s ability to turn customers into repeat buyers and prevent them from switching to a competitor. Customer retention indicates whether your product and the quality of your service please your existing customers.
Detailed explanation-2: -Higher customer retention means that you’re increasing your customer lifetime value (LTV or CLV) and increasing your revenue at the same time.
There is 1 question to complete.