ENTREPRENEURIAL OPERATIONS
SUPPLY CHAIN MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
trying to improve asset utilization
|
|
|
tailoring the chain to be responsive to the needs of individual customer
|
|
|
responding to competitive situations
|
|
|
revising its supply chain in light of current economic conditions
|
Detailed explanation-1: -The Importance of the Supply Chain in Customer Satisfaction Having an efficient supply chain means you can beat your competitors on retail price and improve your profitability. Having high performing operations also means you’ll be able to meet or exceed your customers’ expectations on delivery of their product.
Detailed explanation-2: -What is the Role of the Customer in Supply Chain Management? From the beginning of an order until order delivery, customers are involved in the process. The customer not only pays for the product or service, but they also decide whether or not to do business with your company again based on their experience.
Detailed explanation-3: -Quality customer services throughout the supply chain can produce on-time delivery, transportation savings, happy customers, and peace of mind. On the other hand, poor customer service and communication in logistics can result in increased costs and damaged customer relationships.